Customer Support Center: Frequently Asked Questions

This support topic is in the Your Account category.

How do I check my Gold Points balance?

As a registered artotels.com guest, your Gold Points^® balance will be displayed on your personalized My Account each time you visit artotels.com. You may also call Member Services at anytime for questions and balance information and (please have your 16-digit goldpoints plus number available):

in the United States and Canada call 1-888-288-8889
in the Caribbean, Mexico, Central and South America call +1-402-501-5623
in Europe, the Middle East and Africa call +44-20-794-90378
in Asia and the Pacific call +61-2-9320-4477.

Frequently Asked Questions

Your Account

Online Reservations

General Hotel Policies

Changing Your Travel Plans

Using artotels.com

Customer Support

Find answers to your frequently asked questions.Europe Toll-free 00 800 814 70000 and U.S./Canada Toll-free +1 800-791-9161. See all toll-free reservation numbers.

This support topic is in the Your Account category.

Frequently Asked Questions

Find answers to your frequently asked questions.
Europe Toll-free 00 800 814 70000 and U.S./Canada Toll-free +1 800-791-9161. See all toll-free reservation numbers.