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Customer Support

Find answers to your frequently asked questions.
Europe Toll-free 00 800 814 70000 and U.S./Canada Toll-free +1 800-791-9161. See all toll-free reservation numbers.
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This support topic is in the Your Account category.

As a goldpoints plus member, how do I ensure that I receive credit for my art'otels stays?
Always provide your goldpoints plusSM account number when checking in at the hotel.

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