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Customer Support

Find answers to your frequently asked questions.
Europe Toll-free 00 800 814 70000 and U.S./Canada Toll-free +1 800-791-9161. See all toll-free reservation numbers.
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This support topic is in the Changing Your Travel Plans category.

Can I cancel or change a reservation once it has been made?
Yes. If your travel plans change, you can cancel or modify your reservation as needed providing that it meets the hotel's cancellation requirements.

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