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Site Usage Terms and Conditions
Site Usage Terms and Conditions

PLEASE READ THESE SITE USAGE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE.

By using this website (the "Site"), you signify your acceptance of these Site Usage Terms and Conditions ("Terms and Conditions"), and the Privacy Policy ("Privacy Policy"). If you do not agree to all of these Terms and Conditions, and the Privacy Policy, do not use this Site.

This Site is owned and operated by Carlson Hotels, Inc. ("Carlson Hotels"). Carlson Hotels may revise these Terms and Conditions at any time. Your continued use of this Site will mean you accept those changes, and you will comply with all applicable laws and regulations. The materials provided on this Site are protected by law, including, but not limited to, United States copyright laws and international treaties. Additional terms and conditions apply to Carlson Hotel reservations.

Use of Site
You may only use this site if you are at least 18 years of age and can enter into binding contracts (the Site is not available for use by minors). By using this Site, you agree that you are at least 18 years of age.  All information and materials contained on this Site are for informational purposes only. Some of the information and materials contained on this Site may be provided by franchisees that retain control over the policies and procedures implemented at their hotels.

Use Restrictions
The content on this Site, such as text, graphics, images, photographs, illustrations, trademarks, trade names, service marks, logos, information obtained from Carlson Hotels' licensors, and other materials, ("Contents") is protected by copyright under both United States and foreign laws. Title to the Contents remains with Carlson Hotels. Any use of the Contents not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Except as stated herein, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior written permission of Carlson Hotels or its licensors. Carlson Hotels authorizes you to view and download a single copy of the Contents soley for your own lawful, personal, non-commercial use if you include the following copyright notice: "© 2014 Carlson Hotels, Inc. All rights reserved" and retain other copyright and proprietary rights notices which were contained in the Contents. Any special rules for the use of other items provided on the Site may be included elsewhere within the Site and are incorporated into these Terms and Conditions by reference. The use of the Contents on any other website or in a networked computer environment for any purpose is prohibited. All rights not expressly granted herein are reserved to Carlson Hotels and its licensors. If you violate any of these Terms and Conditions, your permission to use the Contents automatically terminates and you must immediately destroy any copies you have made of any portion of the Contents.

You may not, without Carlson Hotels' written permission, "mirror" any Contents contained in this Site on any other server. You may not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party's use and enjoyment of the Site. You may not attempt to gain unauthorized access to the Site through hacking, password mining or any other means. Carlson Hotels reserves the right, in its sole discretion, to terminate your access to the Site, or any portion thereof, at any time, for any reason or for no reason at all, without prior notice or any notice. 

Idea Submissions
Carlson Hotels is pleased to hear from our users and we welcome your comments regarding the Site and our products and services. Unfortunately, however, our long-standing company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those that we have specifically requested. We employ a talented staff and consultants who may be working on the same or similar ideas. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff and/or consultants might seem to others to be similar to their own creative work. Please do not send us any unsolicited original creative materials of any kind.

If, at our request, you send certain specific submissions, or, despite our request, you send us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the "Submissions"), the Submissions shall be deemed, and shall remain, our property. Carlson Hotels may treat the Submissions as non-confidential information and shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, Carlson Hotels shall exclusively own all now known or hereafter existing rights to the Submissions of every kind and nature throughout the universe and shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation or obiligation to the provider of the Submissions.

User Communications
The personal information you submit to Carlson Hotels is governed by our Privacy Policy. To the extent there is an inconsistency between the Terms and Conditions and the Privacy Policy, the Privacy Policy shall govern.

Except as provided under Idea Submissions (above), Carlson Hotels does not claim ownership of any information or material a user provides to Carlson Hotels or posts, uploads, input, submits, or transmits to this Site (each a "Communication"). You agree that you will not make any Communication that is, in whole or in part, libelous; scandalous; inflammatory; discriminatory; defamatory; false; threatening; vulgar; obscene; pornographic; profane; abusive; harassing; invasive of another's privacy; hateful or bashing; aimed at gender, race, color, sexual orientation, national origin, religious views, or disability; in violation of local, state, national, or international law; or that infringes on, or violates, any right of any party. Additionally, you agree that you will not: (a) make any Communication that is an advertisement or solicitation of business; (b) disrupt the normal flow of dialogue or make a Communication unrelated to the topic being discussed (unless it is clear the discussion is free-form); (c) post a chain letter or pyramid scheme; impersonate another person; (d) distribute viruses or other harmful computer code; (e) harvest or otherwise collect information about others, including email addresses, without their consent; (f) post the same note more than once or "spamming"; or (g) engage in any other conduct that restricts or inhibits any other person from using or enjoying the Site, or which, in the judgment of Carlson Hotels, exposes Carlson Hotels or any of its licensors, partners, or customers to any liability or detriment of any type.

By making a Communication, you agree that such Communication is non-confidential, non-proprietary, and may be disseminated or used by Carlson Hotels. If  you make a Communication, you automatically grant - or warrant that the owner of such content has expressly granted - Carlson Hotels a royalty-free, perpetual, irrevocable, worldwide nonexclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Communication in any media or medium, or any form, format, or forum now known or hereafter developed. Notwithstanding the foregoing, Carlson Hotels is not required to use any Communication.

You are solely responsible for your Communication, the consequences of making a Communication, and your reliance on any Communication. Carlson Hotels is not responsible for the consequences of any Communication. Carlson Hotels is not responsible for screening or monitoring Communications made to this Site by users. If notified by a user of a Communication allegedly in violation of these Terms and Conditions, Carlson Hotels may investigate the allegation and determine in good faith and its sole discretion whether to remove such Communication. Carlson Hotels will have no liability or responsibility to users for performance or nonperformance of such activities.

Carlson Hotels reserves the right (but is not obligated) to: (a) record the dialogue on the Site; (b) investigate an allegation that a Communication does not comply with these Terms and Conditions and determine in its sole discretion to remove or request the removal of the Communication; (c) remove Communications which are abusive, illegal, disruptive, or outdated, or otherwise fail to comply with these Terms and Conditions; (d) terminate a user's access to any or all parts of the Site upon any breach of these Terms and Conditions or the law; (e) monitor, edit, or disclose any Communication; or (f) edit or delete any Communication posted on the Site, regardless of whether such Communication violates these Terms and Conditions.

Promotions
Any and all offers or promotions advertised on this Site are void where prohibited, and are subject to the posting of any official rules to such offers or promotions.

Liability of Carlson Hotels and Its Licensors and Partners
The use of the Site or the Contents is at your own risk. The Contents in this Site could include technical inaccuracies or typographical errors. Carlson Hotels may make changes or improvements at any time.

THE CONTENTS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CARLSON HOTELS DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.  CARLSON HOTELS DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CARLSON HOTELS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE CONTENTS IN THIS SITE IN TERMS OF THEIR CORRRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT CARLSON HOTELS) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. YOU AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK.

CARLSON HOTELS ASSUMES NO LIABILITY, WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING (WITHOUT LIMITATION) DAMAGES FOR LOSS OF ANTICIPATED PROFITS OR REVENUE OR OTHER ECONOMIC LOSS IN CONNECTION WITH OR ARISING FROM ANY ACT OR OMISSION BY CARLSON HOTELS, ITS AGENTS, AFFILIATES, JOINT VENTURE PARTNERS, INDEPENDENT CONTRACTORS, OR UNAFFILIATED THIRD PARTIES AS A RESULT OF ANY ACT OR OMISSION IN FULFILLMENT OF OR IN BREACH OF THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY. THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW DOES NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN ANY EVENT, CARLSON HOTELS' TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION, OR OTHERWISE SHALL NOT BE GREATER THAN THE AMOUNT YOU PAID TO ACCESS THE SITE. YOU HEREBY WAIVE ANY AND ALL CLAIMS, CAUSES OF ACTION, OR THE RIGHTS TO BRING SUCH CLAIMS OR CAUSES OF ACTION, ARISING OUT OF OR RELATED TO THE SITE, COMMUNICATION, OR THESE TERMS AND CONDITIONS AFTER ONE (1) YEAR FROM THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION, OR OMISSION UPON WHICH THE CLAIM OR CAUSE OF ACTION IS BASED.

Your Account
When you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Carlson Hotels reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Indemnity
You agree to defend, indemnify, and hold Carlson Hotels, its officers, directors, employees, agents, licensors, and partners, harmless from and against any claims, actions, or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your use of the Site or Contents, or your violation of these Terms and Conditions.

General
Access to the Contents may not be legal by certain persons or in certain countries. When you access the Site, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The following provisions survive the expiration or termination of these Terms and Conditions for any reason whatsoever:  Liability of Carlson Hotels and it Licensors and Partners, Use Restrictions, Idea Submissions, User Communications, Indemnity, Applicable Laws, and Complete Agreement.

Applicable Laws
These Terms and Conditions are governed in accordance with the laws of Minnesota, United States of America, without regard to its conflict of law provisions. You and Carlson Hotels hereby expressly consent and submit to the exclusive jurisdiction of the state and federal courts of Hennepin County, Minnesota, United States of America for the adjudication or disposition of any claim, action or dispute arising out of these Terms and Conditions. If any provision or these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

Electronic Signature
You represent and warrant that you have the legal right, power and authority to agree to these Terms and Conditions on behalf of yourself and the member, buyer, supplier or other entity on whose behalf you are acting while participating in the Site. You further agree your use constitutes an electronic signature as defined by the Electronic Signatures in Global and National Commerce Act ("E-Sign") and the Uniform Electronic Transactions Act ("UETA") (as enacted by the states) and that you have formed, executed, entered into, accepted the terms of, and otherwise authenticated these Terms and Conditions and acknowledged and agreed that these Terms and Conditions are an electronic record for purposes of E-Sign, UETA and the Uniform Computer Information Transactions Act (“UCITA”) and as such are completely valid, have legal effect, are enforceable, and are binding on, and non-refutable by you and the member, buyer, supplier or other entity on whose behalf you are acting. 

Notice and Take Down Procedures
If you believe any Communication, Submission or other material accessible on or from the Site infringes your copyright, you may request removal of those materials (or access thereto) from this Site by contacting Carlson Hotels (address identified below) and providing the following information:

1. Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.

2. Identification of the Submission that you believe to be infringing and its location. Please describe the Submission, and provide us with its URL or any other pertinent information that will allow us to locate the Submission.

3. Your name, address, telephone number, and (if available) email address.

4. A statement that you have a good faith belief that the complained of use of the work is not authorized by the copyright owner, its agent, or the law.

5. A statement that the information you supplied is accurate, and indicating that "under penalty of perjury," you are the copyright owner or authorized representative.

6. A signature or the electronic equivalent from the copyright holder or authorized representative.

Our address and contact information for copyright issues relating to this Site are as follows:

Carlson Hotels
Legal Department, MS 8249
701 Carlson Parkway
Minnetonka, MN 55305
Attn: Copyright Agent
+1 (763) 212-5211
copyrights@carlson.com

In an effort to protect the rights of copyright owners, Carlson Hotels maintains a policy for the termination, in appropriate circumstances, of users of this Site who are repeat infringers.

Complete Agreement
Except as expressly provided in a particular notice or disclaimer posted by or on behalf of Carlson Hotels on this Site, these Terms and Conditions, including the Privacy Policy, constitute the entire agreement between you and Carlson Hotels with respect to the use of the Site and Contents.

Version 4.0/October 2014