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art'otels

Contact Us


Toll Free Reservations

Select the country:
Europe Toll-free
00 800 814 70000

U.S./Canada Toll-free
+ 1 800-791-9161

TTY (Hearing Impaired assistance)
+1 402 501 5159

top questions

  1. How do I update my guest information online?
  2. Who do I talk to if I did not get my miles/points for an art'otel stay?

frequently asked questions

Email Us

Common topics are below, please select the topic that applies and provide as much information as possible.

Please note reservations cannot be made through this e-mail address.

art'otel Directory

To speak with a reservation specialist call our toll free reservations offices.

To contact an art'otel representative, please call or write European Customer Service, or our Regional Business Office.

Germany & Eastern Europe
Impressum 

art'otel Regional Office

p/a Park Plaza Germany Holdings GmbH
Maerkisches Ufer 10,
10179 Berlin
Germany
T: +49 (0)30 400 557 0

Development & Franchise
T: +44 (0) 20 7034 4800
E:development@pphe.com

Marketing & PR
T: +44 (0) 20 7034 4800
E: marketing@pphe.com

Sales & Distribution
E: pphesales@pphe.com

Human Resources
E: pphhr@pphe.com

Europe Customer Service

Worldwide Reservation Center

4th Floor, Block 7
Belfield Office Park
Clonskeagh
Dublin 14, Ireland
+353 1 513-8565

Development & Franchise
T: +44 (0) 20 7034 4800
E: development@pphe.com

Marketing & PR
T: +44 (0) 20 7034 4800
E: marketing@pphe.com

Sales & Distribution
E: pphesales@pphe.com

Human Resources
E: pphhr@pphe.com

Impressum

Legal information for Germany only.

For any questions in relation to this website, please contact 

Park Plaza Germany Holdings GmbH 
Maerkisches Ufer 10
10179 Berlin
Germany
Handelsregister B of the Amtsgericht Charlottenburg HRB 95934
VAT no. DE 1359898 

Phone: +49 (0) 30 400 557 0
Fax:+49 (0) 30 400 557 999
Email: info@pphe.com 

Park Plaza Germany Holdings GmbH is represented by its director Thomas Borsbach.

Online Dispute Resolution:
The EU Commission provides the possibility for an Online Dispute Resolution under the following link http://ec.europa.eu/consumers/odr.

Consumer Mediation Tribunal:
The company is not obliged to participate in mediation proceedings at a consumer mediation tribunal.