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Customer Support

Find answers to your frequently asked questions.

This support topic is in the Reservations category.

Do I need an account to make a reservation online? How long does it take to get an account?
You will need to create a guest account as part of the online reservation process. There are definite advantages to guest membership. It only takes a few minutes to set up your guest name and password. You may even personalize your My Account page with your favorite hotel and destination information. Your reservation information will be available for you here, too.

frequently asked questions