First name is required
Last name is required
Email address is required.
Your email address is invalid
The confirmation email is required.
The confirmation email is invalid.
Address line 1 is required
City is required
State is required
Country is required
Zip/Postal Code is required
Invalid zip code. The number must have a least 5 digits.
Phone number is required
Invalid area code. The area code must have 3 digits.
Invalid phone number. The number must have 7 digits.
Special request can contain up to 600 characters
Credit card number is required (or invalid). Please try again.
Credit card expiration date is required
Credit card expiration date is invalid
The credit card information you supplied is invalid. Please try again.
Acceptance of the Terms and Conditions is required.
Skip to main content
Toll Free Reservations
Select the country:
Europe Toll-free 00 800 814 70000 U.S./Canada Toll-free + 1 800-791-9161 TTY (Hearing Impaired assistance) +1 402 501 5159
How do I update my guest information online?
Who do I talk to if I did not get my miles/points for an art'otel stay?
frequently asked questions
Common topics are below, please select the topic that applies and provide as much information as possible.
Please note reservations cannot be made through this e-mail address.
Please note reservations cannot be made through this e-mail address.">
Choose... Development Opportunities
To speak with a reservation specialist call our toll free reservations offices.
To contact an art'otel representative, please call or write European Customer Service, or our Regional Business Office.
Germany & Eastern Europe
art'otel Regional Office
p/a Park Plaza Germany Holdings GmbH
Maerkisches Ufer 10, 10179 Berlin Germany T: +49 (0)30 400 557 0 Development & Franchise T: +44 (0) 20 7034 4800 E: email@example.com Marketing & PR T: +44 (0) 20 7034 4800 E: firstname.lastname@example.org Sales & Distribution E: email@example.com Human Resources E: firstname.lastname@example.org
Europe Customer Service
Worldwide Reservation Center
4th Floor, Block 7
Belfield Office Park Clonskeagh Dublin 14, Ireland +353 1 513-8565 Development & Franchise T: +44 (0) 20 7034 4800 E: email@example.com Marketing & PR T: +44 (0) 20 7034 4800 E: firstname.lastname@example.org Sales & Distribution E: email@example.com Human Resources E: firstname.lastname@example.org
Legal information for Germany only.
For any questions in relation to this website, please contact
Park Plaza Germany Holdings GmbH Maerkisches Ufer 10 10179 Berlin Germany Handelsregister B of the Amtsgericht Charlottenburg HRB 95934 VAT no. DE 1359898
Phone: +49 (0) 30 400 557 0
Fax:+49 (0) 30 400 557 999
Park Plaza Germany Holdings GmbH is represented by its director Thomas Borsbach.
Online Dispute Resolution: The EU Commission provides the possibility for an Online Dispute Resolution under the following link http://ec.europa.eu/consumers/odr.
The company is not obliged to participate in mediation proceedings at a consumer mediation tribunal. Consumer Mediation Tribunal: